Privacy Policy

This Privacy Policy explains how The Relatable Truth Teller™ ("TRTT," "we," "us," "our") collects, uses, and protects your information when you visit therelatabletruthteller.com (the "Site") or use our digital products and AI-powered tools.

We respect your privacy. We do not sell your data. We use the minimum information necessary to deliver our products and improve our Site. This policy explains what that means in practice.

1. About TRTT

The Relatable Truth Teller™ is a sole proprietorship operating from Georgia, United States. For all privacy-related inquiries, you can reach us at: therelatabletruthteller@yahoo.com

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

• Name and email address when you sign up for our email list, purchase a product, submit a review, or contact us
• Purchase information including the products you buy and the date of purchase (payment details are processed by Stan Store; we do not store payment information)
• Review content when you submit a review through our Google Form
• Voice conversation data when you interact with our Talk to Clarity AI voice agent (see Section 3 for details)

2.2 Information Collected Automatically

• Site usage data through Google Analytics (pages visited, time on Site, referral source, general geographic location, device type)
• Cookies and similar tracking technologies used by Google Analytics and our Site infrastructure
• Search performance data through Google Search Console (which searches led visitors to our Site)

2.3 Information We Do NOT Collect

• We do not collect or store your payment information. All payment processing is handled by Stan Store and its payment processors.
• We do not collect sensitive personal information beyond what you voluntarily provide.
• We do not collect information from children under 18. Our Site and products are intended for adults.

3. AI Voice Agent (Talk to Clarity) — Special Disclosure

Our Talk to Clarity voice agent at therelatabletruthteller.com/talk-to-clarity is powered by ElevenLabs, a third-party AI voice technology provider.

When you use the voice agent:

• Your conversation is recorded. The voice agent captures both your voice input and the AI's responses.
• Recordings are stored by ElevenLabs. Conversation data is held on ElevenLabs' servers per their data retention practices.
• Recordings may be processed for service operation. This may include using the data to operate the voice agent, improve service quality, and ensure compliance with applicable laws.
• TRTT does not have direct access to your individual conversations. We see aggregated usage patterns, not individual conversation transcripts.

Before using the voice agent, you must click "Accept" on a consent popup that discloses recording. If you do not consent, please do not use the voice agent.

For ElevenLabs' specific data practices, retention policies, and rights regarding your data held by them, please refer to ElevenLabs' Privacy Policy at https://elevenlabs.io/privacy-policy.

4. How We Use Your Information

We use the information we collect to:

• Deliver digital products you have purchased
• Provide access to free tools (Pattern Quiz, voice agent, etc.)
• Send purchase confirmations and product-related communications
• Send email newsletters, content updates, and optional offers (with your consent)
• Provide customer support and respond to inquiries
• Improve our Site, content, and products based on usage patterns
• Display customer reviews on our Site (first name and last initial only, with your permission)
• Comply with legal obligations

We do not use your information for purposes you have not consented to, and we do not make automated decisions that significantly affect you.

5. Third-Party Services and Data Sharing

We share information with third-party service providers who help us operate our Site and deliver our products. These providers are contractually obligated to handle your data appropriately and only for the purposes we specify. They include:

Payment and Product Delivery

• Stan Store (stan.store) — processes payments, stores customer information for purchases, and delivers digital products. See Stan Store's privacy policy at stan.store/privacy.

Site Infrastructure and Analytics

• Bolt.new and Supabase — host our website and store email signup data from our pop-up form
• Google Analytics — provides Site analytics. See Google's privacy policy at policies.google.com/privacy.
• Google Search Console — provides search visibility data
• Formspree — processes contact form submissions

AI Tools and Content Delivery

• ElevenLabs — powers our Talk to Clarity voice agent (see Section 3)
• Various AI tool providers — power our Boundary Coach App and other tools

Customer Communication

• Stan Store's email infrastructure — delivers post-purchase email sequences

Reviews and Forms

• Google Forms — collects review submissions
• Google Sheets — stores review data for moderation

Merchandise (where applicable)

• Printify — fulfills any physical merchandise orders

We do not sell, rent, or trade your personal information to any party for marketing purposes.

6. Cookies and Tracking

Our Site uses cookies and similar tracking technologies through Google Analytics and our hosting infrastructure. Cookies help us:

• Understand how visitors use our Site
• Remember preferences (such as whether you have dismissed our email pop-up)
• Measure the effectiveness of our content

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

The email pop-up on our Site uses a 30-day cookie to remember that you have dismissed it, so we don't show it to you repeatedly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccuracies in your information
• Delete your information from our records (subject to legal retention requirements)
• Unsubscribe from email communications at any time using the link in our emails
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at therelatabletruthteller@yahoo.com. We will respond within 30 days.

Note on ElevenLabs voice agent data: Because conversations with our voice agent are stored on ElevenLabs' servers, you may need to contact ElevenLabs directly for access, deletion, or other rights related to that specific data. See https://elevenlabs.io/privacy-policy for their process.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our products and services
• Comply with legal obligations
• Resolve disputes
• Enforce our Terms of Service

Email subscribers remain on our list until they unsubscribe. Purchase records are retained per applicable tax and business record-keeping requirements (typically 7 years).

9. Data Security

We take reasonable measures to protect your information, including:

• Encryption of data in transit (HTTPS across our entire Site, enforced via HSTS)
• Row-level security on our database
• Limiting access to your information to the minimum personnel necessary
• Using reputable third-party services with their own security practices

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

10. International Visitors

Our Site is operated from the United States. If you visit from outside the U.S., your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer.

11. Children's Privacy

Our Site and products are intended for adults aged 18 and older. We do not knowingly collect information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately at therelatabletruthteller@yahoo.com.

12. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale of personal information. We do not sell personal information.

To exercise your CCPA rights, contact us at therelatabletruthteller@yahoo.com.

13. EU/UK Visitors (GDPR)

If you are visiting from the European Union or United Kingdom, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority. We process your information based on:

• Your consent (for marketing emails, voice agent use)
• The necessity of providing products you have purchased (contract)
• Our legitimate interests in operating and improving our Site

To exercise your GDPR rights, contact us at therelatabletruthteller@yahoo.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent update. Significant changes will be communicated through email or a notice on our Site. Continued use of the Site after changes constitutes acceptance.

15. Contact

For privacy questions, requests, or concerns: therelatabletruthteller@yahoo.com